Information we collect
We collect account information such as your name, username, email address and phone number; order and transaction information; communications with support; device and security logs; and the preferences you save in your account.
How we use information
- Provide accounts, orders, wallet funding, data and airtime purchases.
- Prevent fraud and protect platform security.
- Send transaction notices and announcements you have chosen to receive.
- Respond to support requests and improve the service.
- Comply with lawful requests and financial record obligations.
Service providers
We share only the data needed with infrastructure, email, payment, SMM and utility providers that help deliver the service. Those providers process information under their own terms and security obligations.
Retention
We keep account and transaction records for as long as the account is active and as required for security, dispute, accounting and legal purposes. Password reset tokens expire quickly and cannot be reused.
Security
We use access controls, encryption for stored provider secrets, password hashing and activity logging. No system is perfectly secure, so you should also use a unique password and protect your email account.
Your choices
You can update profile details and communication preferences in your account. You may request access, correction or deletion where applicable by contacting support. Some transaction records must be retained for legal and fraud-prevention purposes.
Contact
Privacy questions can be sent to support@weeviral.com.